![]() ![]() ![]() RDR Services are available when the hardware is functioning normally and a secure connection can be made to a system. This service performs lab-quality recovery right on your server, laptop or desktop, bringing the data back online in a fraction of the time it takes to restore from a backup. Ontrack also offers Remote Data Recovery (RDR) Services: performed remotely through an internet connection. If preferred, On-Site Services Data Recovery can be performed at your location by Ontrack Data Recovery engineers for the most critical and sensitive logical data loss situations. Media and devices can be sent to the lab either Standard (7-10 business days), priority (2 – 5 days), or emergency (12-24 hours). The company recently opened clean rooms dedicated to mobile recovery. This service is designed for storage media and platforms that have suffered from both physical hardware and logical software failures. From accidental deletion, media corruption, fire and water damage, dropped media, In-Lab Services data recovery is performed by security-cleared Ontrack Data Recovery engineers. Ontrack’s data recovery service deals with all types of data loss situations. So if the data is not mission-critical, or if your drive is a “home office” unit, then other options should be considered. However, users will pay more for this level of expertise. It also offers on-site recovery, which tends to be a “deluxe” option for clients that aren’t as budget sensitive.īacked up by a suite of proprietary recovery tools and an experienced data recovery team, it is one of the few places users can go to resolve extreme data loss scenarios. Its reputation is as a top tier recovery expert – with top tier prices. It claims it can recover data from virtually any type of data storage device, from HDD on upward in complexity. Ontrack is one of the three top tier providers in terms of its data recovery lab capabilities, along with DriveSavers and Gillware. If you need data recovery services and do not see one of our partners listed in your country, please contact them for information and assistance.See our top list of Best Data Recovery Services Bottom Line: ![]() Many of our Data Recovery partners offer services worldwide. Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a Western Digital hard drive. Your selection of the service provider is at your own risk. Western Digital makes no warranty, express or implied, regarding the services provided by the service provider, including but not limited to, any warranty regarding the quality or reliability of services performed by it. In all other instances, Western Digital's warranty is void if a returned disk drive exhibits a defect attributable to misuse or tampering, improper installation, alteration or to other causes as specified in our warranty policyĪny agreement you may reach with the service provider named below is a matter between you and the service provider. To retain the warranty status of your drive, you should ensure that the service provider you use provides you with written verification, on its company letterhead, that it has performed data recovery or other services on your hard drive. If you utilize data recovery services, Western Digital will not void the warranty associated with the disk drive you purchased from a Western Digital reseller or distributor. ![]()
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